6. Pillar


rosta

I like to help other people, that's why I didn't hesitate to get involved and help in any way, even in such difficult situations.

Rostislav Golda EMPLOYEE OF THE YEAR 2021

EMPLOYEE SATISFACTION IN A DIFFICULT YEAR

 
The year 2021 was extremely challenging for our employees due to fluctuations in our business environment. These fluctuations were mainly caused by the development of the Covid-19 pandemic. That's why we regularly organised prompt Covid Pulse surveys, in which we found out how we can best support our employees. Above all, the sudden load on the entire company in the summer months caused the overall satisfaction of our employees according to the SEI index to drop from 85% to 78%. We value the honesty of our employees and, based on their feedback, we are preparing for the next challenging situations that our business may face.
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CZECHIA

88 women 
520 men  

employee satisfaction index 77 

SLOVAKIA


43 women  
237 men  
employee satisfaction index 82

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THE FIRST EMPLOYEE CELEBRATED 30 YEARS IN OUR COMPANY


We listen to the voice of employees 

We respect the right of employees to join the Staff Council, which mediates dialogue between employees and company management. The Council in Czechia and Slovakia represents all company departments and meets at monthly intervals.

An extensive range of benefits for our employees 

We do not neglect non-financial benefits either, and our employees can also invest in employee shares or receive discounts on various recreational and wellness stays. Loyal employees are rewarded every five years with annual gifts and celebrations.  In 2021, 163 colleagues celebrated their 30, 25, 20, 15, 10 or 5 year anniversaries with us.

It is a matter of course for all our colleagues to keep up with their drinking regime at work and at home.

Helpline for employees and their families  

Our Employee Assistance Programme, provided by Morneau Shepell, is confidential support that can help solve a wide range of problems in life. EAP offers fast and qualified support that is accessible 24/7. 


WE CARE ABOUT THE DEVELOPMENT OF OUR PEOPLE


The development of our employees begins with quality onboarding. In 2021, we further developed the concept of the Sales Academy, in which our salespeople obtain licenses in an elaborate educational programme that enables them to start doing great business and further develop. In a similar way, we are also building the ICSC Academy for colleagues from our integrated Supply Chain. 

Talent programmes help the growth of employees who are the future of our company. These include the Trainee programme, or programmes for leaders at all levels of management.

24365

Hours of training in Czechia

2776

Hours of training in Slovakia

90 %

Employees agree to have access to activities that develop them


Internal University Learning Labs 

The "Learning Labs" internal university platform was created based on the initiative of a group of employees. This is an effective form of development and experience sharing where employees themselves provide development to colleagues in various roles. In addition to sustainability topics, the areas are presentation and sales skills, digital skills training, English language and conversation, financial training, etc.   


WE CONNECT THE ACADEMIC SPHERE WITH REAL LIFE BUSINESS


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Management Challenge 

For the fourth time, we have created 6 real case studies that connect the academic sphere and real life business. We once again offered them for solution to all students of universities in Czechia and Slovakia in cooperation with the JA Alumni organisation. 

As part of the competition, student teams are tasked with developing a practical case study and if they succeed, they can win many exciting prizes such as a day with a Coca-Cola HBC manager, a cash prize, a WOW experience of their choice or our drinks. 

In addition, as part of the event, we organised nineteen webinars of our managers in cooperation with partner schools in Czechia and Slovakia, which were attended by 1,100 students. They had the opportunity to look under the hood of the business and get to know the leading managers of the company.



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