POLICIES


At Coca‑Cola HBC, we're firmly committed to conducting all our business activities with integrity and with respect for society and the environment.

Code of Business Conduct

The Code of Business Conduct is Coca‑Cola HBC’s over-arching policy and our top priority, showing our commitment to the highest standards of business practice.

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Anti-Bribery Policy

Read about our Anti-Bribery Policy

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General Quality Policy

Read about our General Quality Policy

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Complaints Procedure

Read our Complaint procedure.

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Information on Processing of Personal Data of Contractors (CZ/SK)

Read our Information on Processing of Personal Data of Contractors (CZ/SK)

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Information on Processing of Personal Data of Customers

Read our Information on Processing of Personal Data of Customers

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Information on Processing of Personal Data for Call Centre Operation

Read our Information on Processing of Personal Data for Call Centre Operation

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General terms and conditions for suppliers of goods in the Czech Republic

These terms and conditions concern and specify the terms and conditions of all contracts relating to the delivery of goods in the Czech Republic. The terms and conditions are effective as of 25. 5. 2018.

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General terms and conditions for suppliers of services in the Czech Republic

These terms and conditions concern and specify the terms and conditions of all contracts relating to the delivery of services in the Czech Republic. The terms and conditions are effective as of 25. 5. 2018.

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General terms and conditions for suppliers of goods in Slovakia

These terms and conditions concern and specify the terms and conditions of all contracts relating to the provision of good in Slovakia. The terms and conditions are effective as of 25. 5. 2018.

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General terms and conditions for suppliers of services in Slovakia

These terms and conditions concern and specify the terms and conditions of all contracts relating to the provision of services in Slovakia. The terms and conditions are effective as of 25. 5. 2018.

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Responsible Marketing Policy

Read more about Responsible Marketing Policy

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Climate change policy

We aim to limit our impacts on climate change and to carry out all our business activities sustainably. We believe that industry has a key role to play in finding sustainable solutions to today’s climate challenges.

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Community contributions policy

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Environmental policy

Coca‑Cola HBC is committed to conducting all its business activities responsibly, with due regard to environmental impact and sustainable performance. We believe that the environment is everybody’s responsibility and all employees are accountable for environmental performance.

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Fleet safety policy

We are committed to minimising the risk of injury and death resulting from work-related vehicle accidents and encourage all employees to apply safe vehicle practices during non-business hours.

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Genetically modified organism (GMO) position statement

We do not use ingredients that are genetically modified or derived from genetically modified organisms in any of the 28 countries in which we operate.

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Health & wellness policy

We care about the health of our consumers and are committed to satisfying customer demand for a broad choice, increased customer information, responsible sales and marketing, comprehensive lifestyle programmes and promoting sports and physical activity.

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HIV / Aids policy

We’re fully committed to the well being of our employees and recognise that they can be exposed to the risk of acquiring HIV/Aids.

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Human rights policy

Respect for human rights is fundamental to the sustainability of Coca‑Cola HBC and the communities in which we operate. We’re committed to treating people with dignity and respect.

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Inclusion and diversity policy

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Occupational health & safety policy

Read more about our Occuapational Health and Safety Policy

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Packaging waste and recycling policy

We are committed to continually improving our environmental performance in the area of packaging and packaging waste.

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Premium spirits responsible marketing policy

This policy provides clear and consistent guidance to all employees about our standards for the responsible marketing, advertising and promotion of the premium spirits products the company distributes and sells on behalf of its business partners.

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Quality & food safety policy

Read about our Quality & food safety policy

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Risk policy

We recognise that risk management is an integral part of both sound management practice and good corporate governance.

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Supplier guiding principles

We look to develop relationships with suppliers that share similar values to us and conduct business in an ethical manner. We strive to treat our suppliers in the same manner we expect to be treated.

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Sustainable agriculture guiding principles

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Tax policy

We’ve set out the key principles of our tax policy, how we will behave and how we will manage our processes.

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Union of European Beverage Associates (UNESDA) commitments

As a member of UNESDA, we uphold its commitments on public education, healthy lifestyles, physical activity programmes, consumer information, advertising and commercial communication, research, promotions and choice.

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Water stewardship policy

We aim to limit our impacts on watersheds, promote water stewardship in the communities where we operate and ensure that our use of water respects the needs of our communities.

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General Commercial Terms and Conditions

General Commercial Terms and Conditions of Coca‑Cola HBC Česko a Slovensko, s.r.o.

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Energy policy

Read about our Energy policy

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