Policies

POLICIES


At Coca‑Cola HBC, we're firmly committed to conducting all our business activities with integrity and with respect for society and the environment.
 
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Whistleblowing Policy

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Country specific addendum to the CCHBC whistleblowing policy for CCHBC Czechia and Slovakia

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cocacola_codeofbusinessconduct_v14_uk-1 cocacola_codeofbusinessconduct_v14_uk-1

Code of Business Conduct

The Code of Business Conduct is Coca‑Cola HBC’s over-arching policy and our top priority, showing our commitment to the highest standards of business practice.

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Anti-Bribery Policy

Read about our Anti-Bribery Policy

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General Quality Policy

Read about our General Quality Policy

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Complaints Procedure

Read our Complaint procedure.

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Information on Processing of Personal Data of Contractors (CZ/SK)

Read our Information on Processing of Personal Data of Contractors (CZ/SK)

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Information on Processing of Personal Data of Customers

Read our Information on Processing of Personal Data of Customers

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Information on Processing of Personal Data for Call Centre Operation

Read our Information on Processing of Personal Data for Call Centre Operation

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General terms and conditions for suppliers of services in the Czech Republic General terms and conditions for suppliers of services in the Czech Republic

General terms and conditions for suppliers of goods and services 

These terms and conditions concern and specify the terms and conditions of all contracts relating to the delivery of goods and services. 

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Supplier Registration Guide

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Responsible Marketing Policy Responsible Marketing Policy

Responsible Marketing Policy

Read more about Responsible Marketing Policy

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Climate change policy Climate change policy

Climate change policy

We aim to limit our impacts on climate change and to carry out all our business activities sustainably. We believe that industry has a key role to play in finding sustainable solutions to today’s climate challenges.

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Climate change policy Climate change policy

Community contributions policy

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Environmental policy

Coca‑Cola HBC is committed to conducting all its business activities responsibly, with due regard to environmental impact and sustainable performance. We believe that the environment is everybody’s responsibility and all employees are accountable for environmental performance.

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Fleet safety policy Fleet safety policy

Fleet safety policy

We are committed to minimising the risk of injury and death resulting from work-related vehicle accidents and encourage all employees to apply safe vehicle practices during non-business hours.

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Genetically modified organism (GMO) position statement Genetically modified organism (GMO) position statement

Genetically modified organism (GMO) position statement

We do not use ingredients that are genetically modified or derived from genetically modified organisms in any of the 28 countries in which we operate.

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Healthwellness policy Healthwellness policy

Health & wellness policy

We care about the health of our consumers and are committed to satisfying customer demand for a broad choice, increased customer information, responsible sales and marketing, comprehensive lifestyle programmes and promoting sports and physical activity.

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HIV_Aids policy HIV_Aids policy

HIV / Aids policy

We’re fully committed to the well being of our employees and recognise that they can be exposed to the risk of acquiring HIV/Aids.

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Human rights policy Human rights policy

Human rights policy

Respect for human rights is fundamental to the sustainability of Coca‑Cola HBC and the communities in which we operate. We’re committed to treating people with dignity and respect.

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Healthwellness policy Healthwellness policy

Inclusion and diversity policy

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Occupational healthsafety policy Occupational healthsafety policy

Occupational health & safety policy

Read more about our Occuapational Health and Safety Policy

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Packaging waste and recycling policy Packaging waste and recycling policy

Packaging waste and recycling policy

We are committed to continually improving our environmental performance in the area of packaging and packaging waste.

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Premium spirits responsible marketing policy Premium spirits responsible marketing policy

Premium spirits responsible marketing policy

This policy provides clear and consistent guidance to all employees about our standards for the responsible marketing, advertising and promotion of the premium spirits products the company distributes and sells on behalf of its business partners.

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Qualityfood safety policy Qualityfood safety policy

Quality & food safety policy

Read about our Quality & food safety policy

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Risk policy Risk policy

Risk policy

We recognise that risk management is an integral part of both sound management practice and good corporate governance.

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Supplier guiding principles

We look to develop relationships with suppliers that share similar values to us and conduct business in an ethical manner. We strive to treat our suppliers in the same manner we expect to be treated.

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Water stewardship policy Water stewardship policy

Sustainable agriculture guiding principles

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Tax policy

We’ve set out the key principles of our tax policy, how we will behave and how we will manage our processes.

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Union of European Beverage Associates (UNESDA) commitments Union of European Beverage Associates (UNESDA) commitments

Union of European Beverage Associates (UNESDA) commitments

As a member of UNESDA, we uphold its commitments on public education, healthy lifestyles, physical activity programmes, consumer information, advertising and commercial communication, research, promotions and choice.

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Water stewardship policy Water stewardship policy

Water stewardship policy

We aim to limit our impacts on watersheds, promote water stewardship in the communities where we operate and ensure that our use of water respects the needs of our communities.

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General terms and conditions for suppliers of services in the Czech Republic General terms and conditions for suppliers of services in the Czech Republic

General Commercial Terms and Conditions

General Commercial Terms and Conditions of Coca‑Cola HBC Česko a Slovensko, s.r.o.

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Energy policy

Read about our Energy policy

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