Our Customer Care Centre means we can respond to your needs promptly and effectively. If you'd like to order products, get technical support for cold drink equipment, start working with us or have any questions or concerns, simply ring the customer care line on +420 283 015 666 for Czech callers and +421 249 494 949 for Slovak callers from 9 AM to 5 PM every weekday.
After working hours your call will be forwarded to recording service of customer center Coca‑Cola HBC Czech Republic and Slovakia.
All calls at both the customer center and the recording service are recorded and processed. You can find detailed information on how we process call records here.
In the case of any queries regarding personal data, please contact the designated DPO, Nassos Stylianos, e-mail: DataProtectionOffice@cchellenic.com
To formally exercise your rights in relation to your personal data we process, please submit a request here and select "English".